Privacy Policy

Effective Date: March 19, 2026

This Privacy Policy describes how Ben Abraham / Mount Control LLC ("we," "us," or "our") collects, uses, and shares information in connection with your use of our websites, services, and applications (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, mailing address, and other identifiers you voluntarily provide.
• Communications Data: Records of correspondence, including email, SMS/text messages, and phone calls.
• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and interaction data collected automatically through cookies and similar technologies.
• Device Information: Hardware model, operating system version, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our Services.
• To communicate with you, including via email, phone, and SMS/text messaging.
• To send transactional and informational messages related to our Services.
• To respond to inquiries and provide customer support.
• To comply with legal obligations and enforce our terms.
• To detect, prevent, and address fraud, security, or technical issues.

3. SMS/Text Messaging

By providing your phone number and opting in to receive SMS/text messages from us, you consent to receive recurring automated and non-automated text messages at the phone number provided. These messages may include:

• Transactional notifications and service updates.
• Responses to your inquiries.
• Informational messages about our services and offerings.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes. Any sharing of your information with third parties is strictly limited to what is necessary to deliver the Services you have requested.

4. Opting Out of SMS Messages

You may opt out of receiving SMS/text messages at any time by:

• Replying STOP to any text message you receive from us.
• Contacting us at me@benabraham.ai.

Upon receiving your opt-out request, we will confirm your removal and cease sending SMS messages to that number. Opting out of SMS does not affect other communications channels.

5. TCPA Compliance

We comply fully with the Telephone Consumer Protection Act (TCPA) and all applicable regulations:

• We obtain express written consent before sending any automated or pre-recorded SMS messages.
• Consent is not a condition of purchasing any goods or services.
• We maintain records of consent for all recipients.
• We honor all opt-out requests promptly, typically within 24 hours.
• We do not send messages to numbers on the National Do Not Call Registry without prior express consent.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage data and improve our Services. You may control the use of cookies through your browser settings, though disabling cookies may limit certain functionality.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Ben Abraham, Mount Control LLC, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us at me@benabraham.ai.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after any modifications constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Ben Abraham / Mount Control LLC
Email: me@benabraham.ai
Phone: +1 786-755-3940